Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

JwPlayer 7 : No Compatible Creatives


Hello,

We have a big drop of ads impression since we upgraded to Jwplayer7.

We have investigated, and we have a lot of "No Compatible Creatives"

Here is a VAST xml "No Compatible"

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<VAST version="2.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="vast.xsd">
<Ad id="39273">
<Wrapper>
<VASTAdTagURI><![CDATA[http://ad4.liverail.com/?LR_PUBLISHER_ID=52238&LR_SCHEMA=vast2-vpaid&LR_AUTOPLAY=1&LR_TITLE=rtbf&LR_VIDEO_ID=000&LR_VERTICALS=info&LR_TAGS=%2Fsl532%2Finliverail%2Fms%2Fse%2Fge%2Fdu96%2Fdtunknown%2F&LR_TITLE=39273]]></VASTAdTagURI>
<Impression id="ADHESE"><![CDATA[http://ads.rmb.adhese.com/track/39273//sl532/brdesktop/in/incompanionad/inwww.rtbf.be/du96/dtunknown/A2193.191.130.176.1428481577705704/O_/A_/C_/?t=1441180763001]]></Impression>
<Creatives>
<Creative>
<Linear>
<VideoClicks>
<ClickTracking>http://clicks.rmb.adhese.com/raylene//sl532/brdesktop/in/incompanionad/inwww.rtbf.be/du96/dtunknown/A2193.191.130.176.1428481577705704/O_/A_/C_/ad39273/UR/</ClickTracking>
</VideoClicks>
</Linear>
</Creative>
</Creatives>
</Wrapper>
</Ad>
</VAST>

Regards

Mathieu

3 Community Answers

Todd

JW Player Support Agent  
0 rated :

Are you setting primary: ‘flash’ in your jwplayer().setup() ? This ad tag is redirecting to a VPAID ad, so our player will need to be in Flash mode in order to play the ad creative that is returned.

matl

User  
0 rated :

Thanks, it works with primary flash.

Regards

Mathieu

Todd

JW Player Support Agent  
0 rated :

You’re welcome. I’m glad to hear that fixed it for you.

This question has received the maximum number of answers.