Displaying Related Videos

h.skoda — Sep 01, 2015 06:20AM EDT

http://www.barrandov.tv/lib/test.php don´t show related videos. Could you tell me what is wrong?

Thank you

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User

Sep 01, 2015 09:02AM EDT 0 rated :

related is located at wrong path
should be file: "rss3.xml",

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JW Player Support Agent

Sep 01, 2015 02:43PM EDT 0 rated :

Hi, there!

Mark is correct – the path to your related XML file is incorrect. If you remove the “/lib/”, you should be good.

Please let me know if you need any more help or have any other questions.

Thank you!

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User

Sep 02, 2015 05:05AM EDT 0 rated :

Thank you for answer. I removed "/lib/". now file: "rss3.xml", but related videos doesn't show. http://www.barrandov.tv/lib/test.php

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User

Sep 02, 2015 05:21AM EDT 0 rated :

Version 6.12 of JW Player ( Pro edition) did not support Related Videos.
If you update your player to version 7, it will work.

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JW Player Support Agent

Sep 02, 2015 10:39AM EDT 0 rated :

Hi.

Mark is correct. My apologies – I thought it was included in version 6.

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