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vast ad plays with googima clienttype


we just migrated our jwplayer 6 to 7 in one of our sites and this xml;vidAS=pre_roll;vidRT=VAST;vidRTV=2.0;vidREG=companion_left:1x1:addyn;cors=yes;

was working fine in our jw6 setup (primary: 'flash' and clienttype : 'vast')
then when we migrated to jw7 with same setup it responded with "No Compatible Creatives" error

in jw7 it works fine with googima setup

kind regards

3 Community Answers


JW Player Support Agent  
0 rated :


That appears to be a bug with playing ad tags where the media file serves is a .FLV file. Our engineers are aware and are looking to have a fix out sometime by the mid-to-end of September.

In the meantime, the only workaround is to use JW Player 6 until that update is released.

We apologize for the inconvenience caused by this bug, but our engineers are working hard to resolve it.

Please let me know if you have any other questions.

Thank you!


0 rated :

just one more

right now I display these ads as googima and skip button is missing, no idea why.

please note that these ads come to me from another department so I don't know how they get it, they just give me the url and I display it


JW Player Support Agent  
0 rated :


The skip button missing is due to the fact that only VAST ads support ad skipping, not Google IMA ads.

Please refer to the link below for more information.

Configuring Ad Skipping –

Please let me know if you need any more help or have any other questions.

Thank you!

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