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vast xml plays at googima?


hi

we just migrated our jwplayer 6 to 7 in one of our sites and this xml

http://adserver.adtech.de/?advideo/3.0/1418.1/5797412/0//cc=2;vidAS=pre_roll;vidRT=VAST;vidRTV=2.0;vidREG=companion_left:1x1:addyn;cors=yes;

was working fine in our jw6 setup (primary: 'flash' and clienttype : 'vast')
then when we migrated to jw7 with same setup it responded with "No Compatible Creatives" error

in jw7 it works fine with googima setup

kind regards

1 Community Answers

Alex

JW Player Support Agent  
0 rated :

Hi!

That appears to be a bug with playing ad tags where the media file serves is a .FLV file. Our engineers are aware and are looking to have a fix out sometime by the mid-to-end of September.

In the meantime, the only workaround is to use JW Player 6 until that update is released.

We apologize for the inconvenience caused by this bug, but our engineers are working hard to resolve it.

Please let me know if you have any other questions.

Thank you!

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