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Corrupt video in FF and IE, not in Chrome

When I play the video thru JWPlayer in IE 11 or FF 40 the video it is corrupt. If I play it in Chrome 44 it works fine.

I have tried JWplayer 6.11 and 6.12, and now I use 7.0.2. And I host the player on my server.
And with all those version the video is corrupt.

The video file format is mp4.
If you need an url please check

What could be the issue?

2 Community Answers


0 rated :

FWIW I could not see the problems that you report in my browsers, FF and IE11 on Windows 10

There are small issues on your page though like the control bar alignment is not centered vertically. From other posts I think it has to do with doctype and I see that you are using xhtml1-transitional ( first line in source code)

When you hover over the line in firefox source code you see the warning firefox is not totally happy with it

This is what I use and don't have the issue with alignment of control bar
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "">


JW Player Support Agent  
0 rated :


As Mark said, the videos are working fine for me in Firefox, however I do have some issues with them in IE 11 for Windows 7. However, the issues were resolved on my test page by reverting your DOCTYPE declaration back to the default of <!DOCTYPE html>. So, unless there’s a reason for you to have your DOCTYPE declared that way, I would suggest using the default.

Please let me know if you need any more help or have any other questions.

Thank you!

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