Could you send me the test page that used to work on mobile and the new page that does not work on mobile? Also which browsers worked on mobile? Recently there have been many changes in mobile browsers and Flash support so that may be the case rather than the wordpress plugin. However there’s plenty of data that suggests that your RTMP never worked on mobile, but perhaps you had a backup link in place and that’s why you could view some video. Please read the articles below for more information.
You can find a manual here:
In general, it starts with your HLS Stream, there are different ways to get one, many use wowza.
Once you have you HLS stream, which has a m3u8 extension, you should go to this page to test your stream.
If everything works fine, next is to make sure you have a premium account. If you don’t, you can go here to purchase one.
I would also suggest you upgrade to JW7 as you currently have JW6.
Once you have a premium account and upgraded to JW7 all you need to do is create a new JW7 Player, save it. Then go back to the main account page where you can paste a url and get your new embed code. And that’s it.
For more information on getting started check out this page:
This should work:
Also general WordPress references are here:
We've purchased the premium version of player and I've put the licence key inside of the plugins settings page. Also changed the shortcode like; [jwplayer file="rtmp://IP:PORT/vod/mp4:VIDEO.mp4" rtmp.securetoken="xxx" provider="rtmp" androidhls="true"]
Hello, we've discussed on this page before "http://support.jwplayer.com/customer/portal/questions/14255189-rtmp-videos-on-mobile-platform". As you told us, we've purchased the premium version.
I've put the licence key inside of the plugins settings page. And changed the shortcode like; [jwplayer file="rtmp://IP:PORT/vod/mp4:VIDEO.mp4" rtmp.securetoken="xxx" provider="rtmp" androidhls="true"]