HLS streaming not working on Android Lollipop and Firefox
We have live streaming server and using JWPlayer.
http://wakeup.lt/test2
Unfortunately video is not working on Android Lollipop devices and in Firefox browser.
What could be the problem?
11 Community Answers
melitonas
User
-1
rated :
Firefox does play the video when Flash is installed. Using version 40.0.2.
Why it is not using HTML5 by default??
mark
User
-1
rated :
Works on Lollipo in Chrome. Firefox doesn't support HLS
melitonas
User
0
rated :
Our clients do not see the stream in Lollipop Chrome. Did you test the link http://wakeup.lt/test2
It is interesting, that another link http://wakeup.lt/svencele is working.
What is the difference between these?
mark
User
0
rated :
Yes I tested http://wakeup.lt/test2 on lollipop
Not sure, maybe it is hardware dependant as well as mobile OS dependant
Alex
JW Player Support Agent
0
rated :
Hi.
I’m able to reproduce issues playing your http://wakeup.lt/test2 stream in Chrome for Android on a Galaxy S6 running 5.1.1. I’m going to escalate this to our engineering team and I will let you know when I have a response.
Please note that we do not support Firefox for Android. Please see http://support.jwplayer.com/customer/portal/articles/1403653-browser-device-reference for more information.
mark
User
0
rated :
Works fine on Samsung Galaxy Note 4 Chrome browser Android version 5.0.1
New aint always best :)
Alex
JW Player Support Agent
0
rated :
It looks like it’s working on earlier versions of Lollipop that we have on a few devices here, as well. I’ll update the Engineering team with those findings so it will hopefully help them figure this out.
Thanks for letting us know!
melitonas
User
0
rated :
hey, any updates regarding new lollipop? the problem is still here.. I have two test url and one of them is working. could you tell me what is different here
wakeup.lt/test2 NO
wakeup.lt/svencele OK
melitonas
User
0
rated :
hey, any updates regarding new lollipop? the problem is still here.. I have two test url and one of them is working. could you tell me what is different here
wakeup.lt/test2 NO
wakeup.lt/svencele OK
Alex
JW Player Support Agent
0
rated :
Hi.
Sorry about the delay. I’ll reach out for an answer.
Alex
JW Player Support Agent
0
rated :
Hi, there.
It appears that the issue with wakeup.lt/test2 is either with the manifest itself or on the server side, as embedding http://wakeup.lt/hls/stream.m3u8 in a standard HTML5 video tag also does not work on Android. So, it looks like the issue with that particular stream is not an issue with our player. I would suggest perhaps recreating the manifest and trying it in a standard <video src="http://example.com/example.m3u8"></video> embed.
Please let me know if you need any more help or have any other questions.
Thank you!
This question has received the maximum number of answers.