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jw6 pre-roll banner ad reloads after fullscreen


we are currently loading googima pre-roll full slot ads in our videos
it is working too much
it is loading itself at first (which is nice)
but when user closes it and everytime user hits fullscreen it is seen again (which is not nice)

thank you in advance

3 Community Answers


JW Player Support Agent  
0 rated :

I have never heard of this happening before. Can you send us a link to your test page? If that is not possible, can you include your setup code and ad tag here?


0 rated :

never mind
problem solved somehow
maybe it was something about xml
if you still want to check it
link was this ==>


JW Player Support Agent  
0 rated :

I am glad to hear it is working now, but you should not need to set the ad client to ‘googima’ because you are not using a DFP ad tag.

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