Unable to load player with Flash Enterprise version - very secure IT environment
We have on of our (highly secured IT) corporate customer that after upgrading their Flash Player version are not able to launch anymore our player based on JWPlayer Enterprise 6.12.
They are using IE9 and Flash 188.8.131.525, which seems to be an enterprise specific Flash version.
What's very interesting is that the player doesn't even fire any on of the onSetupError or onError callback, so we don't have anyway to debug this problem. Also obviously they cannot change their Flash version.
Did you already experiences a problem like this?
Do you have any idea of where to investigate?
For information we successfully tested internally our setup with all IE version and with Flash version around 13.0.X (but don't have access to their specific version), so we are 100% sure the problem is related to their specific Flash version / IT.
Thanks a lot for your help,