Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

HD button is bad idea

When I was beta testing JW7 I sent this email support suggestion - that went un replied to.
I still believe it is important to address this and so I am posting here.

Hi
I have a very strong opinion on the HD button. It’s Ok for progressive files when there are multiple sizes- but a BAD IDEA for adaptive streams… here’s why

1. People should not be given the choice to change streams.. why would you want to give people a choice to make the experience complicated and potentially make it less optimised. Do you how many people change the toggle to FULL HD when they continue watching in a 360P player frame, wasting bandwidth?
2. On Android and iOS people do not have the choice, why confuse people when they use see something different on a desktop
3. Windows 10 Edge browser plays your HLS and MPEG DASH in HTML5 with no HD button and it’s great – so when people start using Windows 10 ( already lots are), this means confusion between browsers, on Chrome, Firefox and IE11 will they see a HD button, but not on the Edge browser or mobile devices”

I really think you are making a mistake to keep this useless legacy HD button for Adaptive streaming. Why not create a new button that lights up “DASH” or “HLS” in the control bar instead, without controls but perhaps some element that has a link to a description or something, educate people about the format.?

7 Community Answers

Up Down

mark

User  
0 rated :

I should point out, MPEG Dash in Edge browser does show HD button now- but HLS content in Edge browser does not

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, Mark

We appreciate your feedback regarding the use of the HD button on adaptive streams. As of right now, we do not have any plans of removing the button, but you may chose to hide it via CSS on JW Player 7 by checking out the link below.

Skin CSS Class Reference (Controls) – http://support.jwplayer.com/customer/portal/articles/2067702-skin-css-classes-reference-#controls

Up Down

mark

User  
0 rated :

So if I went .jw-icon-hd { display:none; } this would remove it?

Up Down

Alex

JW Player Support Agent  
0 rated :

Mark,

It worked for me in my local environment by inserting the below code into the <head> section of a test page.

<style> .jw-icon-hd { display: none; } </style>

Please let me know if you need any more help or have any other questions.

Thank you!

Up Down

erik

User  
0 rated :

Related issue...

I would love for you guys stick with the YouTube-esque Quality Selector (Even for ONE or TWO qualities) as opposed to the Vimeo HD/not HD.

All of our users want to know the quality of the spot they're watching, even if it's the only stream.

Please consider allowing the labels to come up for a single file, or at the very least for two files. Thanks.

Up Down

Alex

JW Player Support Agent  
0 rated :

Hi, Erik.

Our player does support this for HLS Adaptive Streaming, if the stream itself supports it. The label of the quality button will still say HD, but users can hover over the button to choose a specific stream. Also, note that “Auto” is the pre-selected default setting, as its an adaptive stream.

You can see more information at http://support.jwplayer.com/customer/portal/articles/1430240-hls-adaptive-streaming.

Up Down

Jaan

User  
0 rated :

Mark, move to Bangladesh and you will understand why!

This question has received the maximum number of answers.