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Ordering /videos/list and /channels/list by title:asc suddenly returns an error

Hello,

Our application has been making API calls to /videos/list and /channels/list and setting the "order_by" paramter to "title:asc" in order to return the list sorted alphabetically by title. This part of our application hasn't changed in years, but suddenly we are getting an error response like this:

Array
(
[status] => error
[message] => order_by: Unknown field: `title%3Aasc`
[code] => ParameterInvalid
[title] => Invalid Parameter
)

If we remove the "order_by" parameter, the calls succeed without error. The API documents (http://apidocs.jwplayer.com/methods/videos/list.html) indicate that this is still the proper way to order by title. Has anyone experienced this issue? It seems like it could be a bug in the API.

4 Community Answers

Up Down

Todd

JW Player Support Agent  
1 rated :

A change was made to the way our API does URL encoding. Please see http://status.jwplayer.com/incidents/mbr5qy1gsdz8 for more details.

Please make sure your text strings are URL-encdoded UTF-8 strings as documented at http://apidocs.jwplayer.com/authentication.html

Up Down

jloop

User  
0 rated :

Hi Todd,

Thanks for your response. It turns out that we were double-encoding our API requests. We made a quick change to our app and it's working again. Thanks!

Up Down

jloop

User  
0 rated :

Hi Todd,

Thanks for your response. It turns out that we were double-encoding our API requests. We made a quick change to our app and it's working again. Thanks!

Up Down

Todd

JW Player Support Agent  
0 rated :

Awesome, glad to hear it’s working again!

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