Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Win10 Edge Browser issue.

So HTML5 Video is just not right in Edge. It works fine in Safari on my MAC everyone reports the bottom 1/3 to be green or black-ish video. Also the video starts and stop a lot. On windows 7 or Mac it streams just fine.

If we have users install Chrome or Firefox it streams ok for them just not in the Edge Browser.


1 Community Answers


JW Player Support Agent  
0 rated :

Hi Mike,

We are utilizing native HLS playback when viewing in Edge, so this may be related to drivers or other hardware-specific issues. When testing a video file within a standard video tag, are you seeing this same behavior? Likewise, is it possible to provide a screenshot of the issue you or your viewers are witnessing?


This question has received the maximum number of answers.