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Win10 Edge Browser issue.

So HTML5 Video is just not right in Edge. It works fine in Safari on my MAC everyone reports the bottom 1/3 to be green or black-ish video. Also the video starts and stop a lot. On windows 7 or Mac it streams just fine.

If we have users install Chrome or Firefox it streams ok for them just not in the Edge Browser.

Thanks.

1 Community Answers

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Andrew

JW Player Support Agent  
0 rated :

Hi Mike,

We are utilizing native HLS playback when viewing in Edge, so this may be related to drivers or other hardware-specific issues. When testing a video file within a standard video tag, are you seeing this same behavior? Likewise, is it possible to provide a screenshot of the issue you or your viewers are witnessing?

Thanks!

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