Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Preview image not displaying in firefox

Hy all,

I've recently been playing around with the JW 7 js api, and I am having issues getting the preview image to display in firefox. It seems to display fine in other browsers.

Test site:

Test code:
<!DOCTYPE html>
<script type="text/javascript" src="/jwplayer-7.0.1/jwplayer.js"></script>
<div id='myElement'>Loading the player ...</div>
<script type='text/javascript'>
var playerInstance = jwplayer('myElement');
file: '',
image: ''
</html> is a valid image. I have tried using local path urls, and using different file types. Nothing seems to work.

1 Community Answers


JW Player Support Agent  
0 rated :


I’ve tested this on my end and see the image. What version of FF are you running by chance?


This question has received the maximum number of answers.