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Can't get mimicking to work

Hello, I'm trying to replicate the behavior seen here: http://support.jwplayer.com/customer/portal/articles/1436942-example-mimicking-live-tv

I found a couple of posts where users had similar issues and I found a reference to this code in github: https://gist.github.com/emaxsaun/75dfa8421881acc9deb1

This works when I try to run it. However, when I swap the playlist rss in the sample code with a playlist rss of my own (which I got from one of the playlists in our jwplatform), this doesn't work anymore. The video doesn't start automatically, instead I get a play button and when I click on it I get an error. When I debug, I get the message "GET http://content.jwplatform.com/videos/EdGY6cGa-uUAERepw.mp4 403 (Permission Denied)"

What could I be doing wrong? Do I need to change any settings in our platform?

4 Community Answers

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Carolyn Ganon

JW Player Support Agent  
0 rated :

Yes, this error indicates that you have enable content protection on your account. You can change your content protection settings in the “Settings” section of your Platform account.

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O...

User  
0 rated :

Our protection settings are currently "Secure video downloads but allow player embeds". Shouldn't this be enough? We need downloads to be secured.

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O...

User  
0 rated :

Even if I change to allow both (just for testing), I still get the same error.

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Carolyn Ganon

JW Player Support Agent  
0 rated :

Do you have geoblocking enabled?

If not, what is the email associated with your account?

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