Hi!
Is it possible to disable analytics in jwplayer 7?
I've tried:
analytics: {
enabled: false,
cookies: false
}
with no success.
I had no problems with this in jwplayer 6, but when I switched to 7 it stopped working.
The reason I want to disable analytics is to remove any use of cdn's do to cross domain restrictions.
It is possible to disable analytics in JW7, but it requires us to fully understand your use case and needs. Your Account Services representative will reach out with you to talk through this. It is possible to disable cookies at the top level of configuration. Analytics being enabled will not cause any cross domain restrictions, so that should not be an issue.
For more details on disabling cookies, please see http://support.jwplayer.com/customer/portal/articles/1413113-configuration-options-reference#other
Ok, if you are sure its not analytics who mess up the player, do you have any idea what it can be?
We are iframing a player and it works well in IE, FF and Chrome. But safari shows this error every time:
"Blocked a frame with origin 'http://domain1.com' from accessing a frame with origin 'http://domain2.com'. Protocols, domains, and ports must match. ---- in file jwpsrv.js"
We also tried to move the jwpsrv.js to our server.
Sounds like you are getting blocked because of a CORS error. Please see http://support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading for more details and make sure both the CORS headers and crossdomain.xml are allowing you to load that content.
How to disable jwplayer7 to send jwpltx.com/ping.gif requests? this is regarding privacy issue. let me know. thanks.
We have the same problem with the enterprise account.
How to disable jwplayer7 to send ping.gif and jwpsrv.js?
It doesn't work in jwPlayer7:
analytics: {
enabled: false,
cookies: false
}
We are facing same issue, how can we make sure that it wont call jwprsv.js and ping.gif
Same issue also. Please how to disable it !
For testing I have set crossdomain.xml to:
<?xml version="1.0"?>
<cross-domain-policy>
<allow-access-from domain="*" />
</cross-domain-policy>
and my virtual host CORS on Apache to:
Header set Access-Control-Allow-Origin "*"
In Safari I am getting the same "Blocked a frame with origin 'http://domain1.com' from accessing a frame with origin 'http://domain2.com'. Protocols, domains, and ports must match
Please advise
I am also getting
We have just the same problem...
Let us know how we can disable these requests..
if we can´t disabled, we have to use another product!
