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Custom error message doesn't work on Android


Hi, excuse me, do you know why can't see the custom error message in Android? The example (http://support.jwplayer.com/customer/portal/articles/1442607-example-a-custom-error-message) works great on desktop but don't work in Android. In android only shows "Error loading player: No playable sources found"

1 Community Answers

Todd

JW Player Support Agent  
0 rated :

Android and iOS devices suppress any attempts to make a video autostart without a direct interaction (i.e. tap or click event) from the user. My guess is that the way this page uses a setTimeout to then load a video with jwplayer().play() is getting blocked by Android.

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