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Problem by internet download manager on jwplayer 7


I install JWP7 on my website , some of our users tell us , when they try play video , if internet download manager installed , video not played and internet download manager start download video , how we can fix this problem ?

Any setting on server needed? or we need fix player setup? I have this setup codes :

<script type="text/javascript">
sources: [{
file: "mp4 url",
label: "Low quality",
"default": "true"
file: "mp4 url",
label: "Medium quality"
file: "mp4 url",
label: "High quality"
image: 'Image url',
title: 'My title',
width: '700',
height: '466',

1 Community Answers


JW Player Support Agent  
0 rated :

There is nothing specific to JW 7 that would cause this behavior that I know of. What is the MIME type of your videos?

I will need to install Internet Download Manager on a test computer and then try to reproduce this issue.

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