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New player, get error: invalid license key


I searched through the questions other people posted about this, but wasn't able to find a solution for me.

I just created a new player in my account, but when I embedded it into the website, it says "Error setting up player: Invalid license key". When I embed a new video with one of my old players, it works fine. The page I'm trying to put this video is http://studiotimeout.com/squat-reach-pushups-band/.

6 Community Answers

fs1006

User  
0 rated :

your key is incorrect for jwplayer 7

i just looked at your code you have
jwplayer.key='7G2OLSqx' <-- its alot longer than that

t...

User  
0 rated :

Where do I find the correct key? And why would it work for some players and not for others?

jherrieven

User  
1 rated :

That's not actually the problem.

The problem is you have two other instances of JW library being loaded before the JW7 one, which is causing your player to render using JW6.

Look at removing the following lines first:

<script src="http://jwpsrv.com/library/M9cZ5nsHEeSi6woORWfmyA.js"></script>

and

<script type='text/javascript' src='http://p.jwpcdn.com/6/12/jwplayer.js?ver=4.2.3'></script>

James Herrieven

t...

User  
0 rated :

Thanks James. Where do you see <script type='text/javascript' src='http://p.jwpcdn.com/6/12/jwplayer.js?ver=4.2.3'></script>? I removed the first one from the header, but don't see the second one in the header and can't remember where I originally put it!

jherrieven

User  
-1 rated :

I think that one is probably being added by the WP plugin for JW.

Todd

JW Player Support Agent  
0 rated :

I just tried your page at http://studiotimeout.com/squat-reach-pushups-band/ and I see it is no longer valid. Is there another URL you can share with us where you are trying to implement the player?

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