Im having issues using windows 8.1 and firefox:
Error loading player: No playable sources found.
You can see it here:http://live.wavecastpro.com/transform/player-testing-2/
Any ideas why is this happening?
Thanks
Bruno
It's probably because you're using live streaming, which requires Flash, and Firefox is now blocking Flash by default. Install Flash 18.0.0.209, and I suspect the problem will go away.
(I get no error in Firefox 39 under Win7.)
I see your stream is HLS. I believe you have the updated version of FF that has flash disabled. Unfortunately there is no workaround for this at the present time (other than providing a fallback mp4).
-Cooper
Cooper, installing Flash 18.0.0.209 gets around the Firefox Flash block. The block applies only to 18.0.0.204 (I believe that's the number) and earlier.
There are also other ways to tell Firefox to permit Flash. In most cases, it prompts you for permission on a given site, but perhaps that isn't happening with a deeply-embedded Flash routine like the one JW is using for HLS.
If you know what you're doing, you can do some noodling around with Blocklist.xml, though that gets updated regularly, so editing would have to be re-done. To prevent the updating, you could set extensions.blocklist.url to null. Or you can set extensions.blocklist.enable to false, which will prevent FF from using the blocklist at all.
Lots of options, but updating Flash is the quick and dirty one, at least for now.
MisterNeutron – thanks for your insight here. This is more of a workaround for the end-user, but I’ll definitely pass this on to others because we’ve been hearing this a lot lately.
Thanks again -
Cooper
Yeah, there's not much you can do on the webmaster/server side. All you can do is advise visitors about the problem, and about how to fix it.
Unfortunately, it's easy to miss Flash updates - I usually don't get notified about them unless I actually reboot the PC, which doesn't happen very often.
Let's cross our fingers that DASH is added in the next version of JW. It's only a matter of time before every other browser does the same thing firefox did and the end user is not going to understand what to do to fix the issue themselves.
Well, DASH certainly has the majority of votes for "features we want to see:" http://www.jwplayer.com/innovation/roadmap/
It's in JW7:
http://support.jwplayer.com/customer/portal/articles/2020482-about-dash-streaming
Dash is now supported in JW7:
http://support.jwplayer.com/customer/portal/articles/1403726-jw-player-7-release-notes
http://support.jwplayer.com/customer/portal/articles/2020483
-Cooper
Is Firefox still "out in the cold" on DASH? Anyone heard any reliable rumors of when, or even if, FF might join the party? And how's support on mobiles?
Good question – I don’t know the details about DASH support in FF but this document shows it’s supported with Webm codec but is disabled by default:
https://developer.mozilla.org/en-US/docs/Web/HTML/DASH_Adaptive_Streaming_for_HTML_5_Video
-Cooper
