Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

After WordPress Update Error Message

Hi,

after updating WordPress to version 4.2.2 suddenly the error message appears:

»Error loading player: No playable sources found«

You can see this here:

http://www.weihnachtsmann-mieten-berlin.com

With the old WordPress version it still works ok:

http://www.weihnachtsmann-berlin.com

What can I do?


Kind regards, Oliver Adam

7 Community Answers

Up Down

adam

User  
-1 rated :

PS: The built in WordPress player works perfectly ...

Up Down

Randy

JW Player Support Agent  
0 rated :

Hello Adam,

That is odd. I tried your mp4 stream on my test WordPress site and it seems to load fine. I have embedded the stream with the JW Player Embed from External URL and have had success,

Randy

Up Down

jherrieven

User  
0 rated :

@Randy

Have you checked the code of the non-working page?

James

Up Down

adam

User  
0 rated :

Is there a conflict with the latest WordPress version?

– Oliver

Up Down

Randy

JW Player Support Agent  
0 rated :

Hello Adam,

How are you embedding your stream by chance? @james yes, thanks for the heads up my friend.

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

Up Down

Randy

JW Player Support Agent  
0 rated :

I have had success embedding the stream with the player plugin using the “Add external media” link.

Kindly,

Randy Le’Moine, Web Support Engineer, JW Player
www.jwplayer.com

Up Down

adam

User  
0 rated :

This is how I did this. With WordPress 4.1.1 it worked perfectly, now it does not work at all :-(

This question has received the maximum number of answers.