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Is my account normal? control panel disappeared

recently I found the panel used to monitoring and controlling(management) domain is disappeared. Is that canceled because of no use? I am very worry about it. please help me.

1 Community Answers


JW Player Support Agent  
0 rated :


We certainly understand your concern and desire to block domains. We have recently made changes to our Geo-Blocking feature and fully integrated the ability to whitelist and blacklist domains in our Platform API. This feature does require a current JW Platform account which we can provide more information about. We hope this article helps shed more light on the matter and answer any additional questions you might have:

Thank you for your continued patience and understanding,


Randy Le’Moine, Web Support Engineer, JW Player

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