Base URL = 6.11 Base URL + /jw-cloud-key.php = JWPlayer Licensed using the cloud player (6.12) Base URL + /jw-no-key.php = JWPlayer Unlicensed using the cloud player (6.12) Base URL + /jw-key.php = JWPlayer licensed using the non cloud player (6.12)
Sorry, I just didn't understand the links you were posting. I was expecting a simple, "here's a link that shows the error," along with some description of the failure symptoms you're getting.
For the benefit of anyone else trying to check this, who doesn't want to through the fol-de-rol of a shortened link, and then having to copy and paste directories to it:
Your 6.12 demo pages don't appear to have a valid DOCTYPE. I don't think that will produce errors, but it should be fixed, in any event. Ditto for using strings instead of booleans for true and false on various attributes.
MisterNeutron: While I appreciate your snarkyness and assumption from the start that this iOS problem is just me... none of this is helpful in resolving my problem and or most likely bug.
Yes I want traffic to my site on the front end, but not looking to draw attention to the development and debugging of problems. Hopefully you can respect that and be helpful rather than mock me. Otherwise I have no clue why JWPlayer would allow you to troll these forums..
So.... can anybody helpful confirm an iOS playback problem on JWPlayer 6.12 Licensed?
Specifically to do with using the Ad Schedule block on mobile.
Symptoms are that when you click the player the first time, it just appears to buffer forever, and then if you click again *sometimes* the video will play, sometimes it won't - it depends on how long you leave between clicks.
I've not yet explored whether it's just Google IMA within a Schedule block which exhibits this problem, or whether VAST tags cause the issue too.
The problem won't appear for you on JW6.11 because you need JW6.12 to support HTML5 Googima Ads. It won't appear on a setup without a key (even JW6.12) because you need an Ads licence.
The workaround is to setup the "advertising" block using the basic (non-scheduled) configuration - which works for you as you are only running a pre-roll currently:
If you are intending on expanding your Ads schedule in the future, then I'd suggest you create two advertising blocks outside of the player, and conditionally load the mobile one for mobile users, desktop one for desktop...
@ted: Sorry I was snarky - it was uncalled for. Long day....
@James: Would it help / hurt / make no difference if ted used only an HLS stream? I couldn't help but wonder why he would provide both an RTMP and an HLS, since the HLS should be playable on any platform. It sounds as if the bug in 6.12 would show up in either case, but it's not clear.