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Touch Events on Sharing Icon and Overlay Not Working on Mobile

The touch events such as copying/selecting embed code and video links in the social sharing overlay on mobile devices are not working properly. The sharing icon works often if it is tapped multiple times.

Tapping the sharing icon a couple times triggers the overlay with the embed code and video link. However, the SELECT "buttons" are not functional and when the sharing overlay is tapped, the sharing overlay collapses and goes back to the video. It is difficult to copy the embed code and video link since the overlay repeatedly collapses once it is tapped.

Link to video player with problem:

1 Community Answers


JW Player Support Agent  
0 rated :


Thank you for contacting the JW Player support team. We appreciate you bringing this to our attention and plan to address this in a future release of the player. We anticipate the update to arrive relatively soon.


Randy Le’Moine, Web Support Engineer, JW Player

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