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Incorrect crossdomain error


When using JWPlayer for the HLS stream that does not exist (e.g. has typo in it), the user get this error:
"Cannot load M3U8: crossdomain access denied."
Running tools like curl shows that the streams is simply unavailable while the player text error says something else.

I use JWPlayer stream tester
to play streams like

So if the URL is specified incorrectly, a user cannot find out the root cause unless he tries some other tool.

My suggestion is to make this error message (crossdomain etc.) to be more informative.

Thank you.

1 Community Answers


JW Player Support Agent  
0 rated :


Thank you for contacting the JW Player support team. I will make note of this information.


Randy Le’Moine, Web Support Engineer, JW Player

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