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cloud based jwplayer and ssl..jwplayer stopped working

We are using the cloud base jwplayer and when we switched to SSL/https jwplayer stopped working, what to do to fix the issue? all we see now is a black screen and now play button.

2 Community Answers


0 rated :

when your page is in https , then all of the media in adaptive format has to be served from https links as well/ So if you have HLS it must be served on https links in the playlist or file reference.
I * Think * Mp4's work over http ok


JW Player Support Agent  
0 rated :


Mark is correct, all requests must match whether it be secure or non-secure.


Randy Le’Moine, Web Support Engineer, JW Player

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