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Not able to play video in IE

here is my html code sample. could you please check and revert

<!DOCTYPE html>
<!-- <meta http-equiv="X-UA-Compatible" content="IE=8"/> -->
<script type="text/javascript" src="~/jwplayer/jwplayer.js"></script>
<script src=""></script>
<script type="text/javascript" src=""></script>

<div id='playerk0abZ4kO'></div>
<script type='text/javascript'>
playlist: '//',
width: '100%',
aspectratio: '16:9',
autostart: 'true',
primary: 'flash'
<div id="container">Loading the player ...</div>


5 Community Answers


JW Player Support Agent  
0 rated :


Seems like there was something in the syntax that the browser did not like. I would reintroduce each piece one by one to see where the problem lies:

<html> <head> <script src=""></script></head> <body> <div id='playerk0abZ4kO'></div> <script> jwplayer.key="SsqM3yYpQ4slZlSBbqhroK+QdBufRdaMiAjlrg=="; jwplayer('playerk0abZ4kO').setup({ playlist: '', width: '100%', aspectratio: '16:9', autostart: 'true', primary: 'html5' }); </script></body> </html>


0 rated :

Still I m facing same issue.. could you please try to play the video in IE8.


JW Player Support Agent  
0 rated :


Does this page work on your computer by chance?



0 rated :

Yes page is loading.. however video is not playing.. I get error message "Error loading playlist: Error loading file"


JW Player Support Agent  
0 rated :

Please review the following five scenarios that might be at play:

1) Encoding

Please make sure you are using these settings in your encoding: Some browsers are more stringent than others about encoding requirements. I typically use Handbrake (free on Mac) to encode video files.

Here are a few screenshots of my encoding settings:

2) Mime-type:

Please make sure that the request for your video is returning a proper mime-type that corresponds to your video format:

3) Hardware acceleration:

IE has a browser setting called ‘hardware acceleration’ which has been known to break some videos. You can disable hardware acceleration with our player by using ‘stagevideo’: false in your setup configuration (or you can disable the setting in your browser).

4) Mov Atom

The ‘moov’ atom in your video encoding. This is basically a piece of metadata that tells a video player when the video is ready to play. When creating web-friendly video, it is important to select a ‘web optimized’ or fast-start settings.

If you are using ffmpeg, you can use the following:
ffmpeg -i input.mp4 -codec copy -map 0 -movflags +faststart output.mp4

5) Pseudo-Streaming with Flash

If you’re serving videos to clients with older browsers that need Flash mode, you may need to enable psuedostreaming:

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