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onAdError not fired

Hello,

I have some VPAID tag that i'm loading with your player and all is working as well.
Once the VPAID tag are not return creative the 'onAdError' is fired, but once i repeat this call to the VPAID in mid and than in post i see that the call is get out (200) but than your events for ad are not fired.

What i think is the problem (According to what i see in fiddler) is that the ads company are not return normal response (because i already made this VPAID call multipile times in short time.) and your callback don't know how to deal with it.

My question is if you have some event that in case that VPAID call is stuck it will fired instead of 'onAdError'?

Thanks.

1 Community Answers

Up Down

Cooper Reid

JW Player Support Agent  
0 rated :

We don’t have any additional error events for ads. Here is the entire list of API methods/events:
http://support.jwplayer.com/customer/portal/articles/1413089-javascript-api-reference#advertising

Can you try using a cachebuster parameter in the ad tag in order to send unique requests to the ad networks?
http://support.jwplayer.com/customer/portal/articles/1434340-ad-tag-variables
-Cooper

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