No sound on Galaxy S3
Hi!
I have strange problem... any help would be appreciated!
Video using JWPlayer : http://mondev.ccdmd.qc.ca/ressource/?id=48322
Direct link to video : http://mondev.ccdmd.qc.ca/media/video360/48322.mov
Video with JWPlayer works well on many mobiles :
- IPhone 6
- IPad
- Google Nexus One
But on Galaxy S3 using the JWPlayer interface there is no sound for one of the user.
I asked the user to open the video directly (second link) and in Chrome the user report that everything works fine including the sound.
This is the info from ffmpeg -i :
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '48322.mov':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf54.59.106
Duration: 00:07:50.32, start: 0.064000, bitrate: 191 kb/s
Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 320x240, 159 kb/s, 29.97 fps, 29.97 tbr, 11988 tbn, 59.94 tbc
Metadata:
handler_name : VideoHandler
Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 16000 Hz, mono, fltp, 28 kb/s
Metadata:
handler_name : SoundHandler
Could it be a problem with the frequency of the audio track (16000Hz)?
Thanks in advance!!
Richard
