Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Error loading media, file cannot be palyed in Firefox


video files will not play on my website in Firefox, the videos are uploaded and converted to .mpg4 the videos work on IE, Chrome, Safari with no problem, please help...

here is my site

www.ifyoudreambig.com

it is a Drupal site

2 Community Answers

mark

User  
0 rated :

I see it is a MOV extension , try adding the type attribute "type":"mp4"

Randy

JW Player Support Agent  
0 rated :

Hello,

Thank you for contacting the JW Player support team. We currently do not have native support for .mov extensions: http://support.jwplayer.com/customer/portal/articles/1403635-media-format-reference

Kindly,
Randy

This question has received the maximum number of answers.