Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

undefined is not a function (evaluating 'g.filterPlaylist(b)')

Hi Guys,

We are experiencing the following error on iOs when using the JWPlayer6. the following error message is displayed in the centre of the video container:

undefined is not a function (evaluating 'g.filterPlaylist(b)')

This only happens on our desktop website and only in the persian language version of the website (all other languages like English, French and even other RTL languages like Arabic work correctly).


Works on desktop, displays error on iOs.

Does anyone know why this error is appearing?

1 Community Answers


JW Player Support Agent  
0 rated :

I see you are self-hosting JW Player 6.11.4920 on your site, but when I right-click on your video I see that JW Player 6.7.4071 is loaded. This version number discrepancy is almost definitely causing your issue in iOS. I tried to find where you are loading an older static version in your Javascript, but I could not find it.

This question has received the maximum number of answers.