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Flash loading issues hold the onReady event


I'm using the latest jwplayer version (6.12)
And I am using the player events to send usages to my server using ajax requests.
I've noticed that sometimes the onReady event does not fire, and neither does any error event.

After digging in, I managed to recover a scenario were it happens:
If the placeholder that is holding the player is not visible, some browsers (FF and IE) use optimizations and will not load the flash component until the element is visible.

The result is that the player is waiting and won't send any event, after making the placeholder visible, the usages are sent.

My question is: is there a way to know this state?
I'll be happy to hear any suggestions


1 Community Answers


JW Player Support Agent  
0 rated :


Do you happen to have a demo page that shows this example happening? Also, is this happening only with a specific type of stream/file? Any information that we can use to replicate behavior on our end will help expedite things for our dev team.

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