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MP3 video not playing on IE10 when getting 206 Partial content response

I have several videos on my site. All of them are playing fine on IE10, except one.
The only difference I could find between this video and the rest is this request header:
Range: bytes=32768-1028242

and that I'm getting a 206 'Partial content' response.
The video won't start playing.

Any idea of what could be happening?

3 Community Answers


JW Player Support Agent  
0 rated :

Do you have a link to where you’re setting this up?


0 rated :
It's the video inside the laptop drawing. It won't play on IE10.


JW Player Support Agent  
0 rated :


Testing this, I am able to see the issue on your site, however loading the player in a barebones scenario with your same MP4 file in HTML5 seems to be working just fine. I’ve also noticed some other configuration options being loaded here depending on browser. Is it possible to confirm the settings that are being applied on IE10 for me? Also, can a more simplified setup be produced for me to look at?

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