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Error while loading video


Hi,
Video was working fine till yesterday but from today it is not working.
please see this screenshot http://screencast.com/t/YjpYzROHp8AX . there are some errors in the console.
its urgent please reply.

3 Community Answers

Andrew

JW Player Support Agent  
-1 rated :

Do you have a link to where this is running? Also, is this happening in a particular region or area?

ankur.gupta

User  
0 rated :

no its not working in any area of the platform.
i have the online script which i am using. <script src="//jwpsrv.com/library/XXXXXXXXXXXXXXXXX.js"></script>

Andrew

JW Player Support Agent  
0 rated :

Hi,

I will need to see some sort of example that I can troubleshoot with. Additionally, do you have any sort of ad blocking plugin or are you behind some sort of a corporate firewall here? Again, nobody has recently been having a problem with the files you’re referencing here, so the issue may be isolated to your setup.

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