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JWplayer flash - animated gifts are not being displayed for overlay prerolls

We are using the latest JWplayer using VAST with Google DFP and AdExchange.

About a month ago animated gifs displayed in video overlays have stopped working for us.

Our investigation has shown that no network request is being made to retrieve such assets from VAST.

'No requests were made from the browser for the asset specified by VAST/Ad/InLine/Creatives/0/NonLinearAds/NonLinear/StaticResource/

An inspection of the dom found no element with the advert's media attached.

Following the URL specified by VAST/Ad/InLine/Creatives/0/NonLinearAds/NonLinear/StaticResource/ opened and displayed the resource successfully in the browser.

Please help.

1 Community Answers

Cooper Reid

JW Player Support Agent  
0 rated :

Can you please provide a link so we can troubleshoot your issue?


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