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Jw player does not start HLS video Wowza


The loading icon in JW player keeps loading when requesting the following url:

This is a Wowza generated hls playlist using a smil file.

The playback works in VLC and Safari (with or without JW player), but on chrome (using the Flash version) it keeps loading without results.

This is the configuration:

var player = jwplayer("videoPlaceHolder").setup({
playlist: [{
sources: [{
file: ""
primary: "html5",
width: "100%",
aspectratio: "16:9"

When i look at the network in chrome (via inspect element) i see the crossdomain.xml loading, followed by the playlist.m3u8 and the chunklist (= second playlist), but then it stops.

Note that we have the pro version of JW Player.

Kind regards,

1 Community Answers


JW Player Support Agent  
0 rated :


I have successfully loaded the video fine in flash mode within Chrome. I did notice however that i received a crossdomain.xml error in the very beginning that can cause problems. The following link will detail how to resolve this issue and how to create the .xml file:


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