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Microsoft Azure on-demand streaming with JWplayer not working on IE9

We are using JWPlayer premium version for playing videos which are encoded via Azure media services using On-demand streaming encodes.

The videos are played well in chrome but getting an error in IE 9 -

"Error loading player / No playable sources found "

On diagnosing the issue we found out that in chrome after the page related resources are loaded, the jwplayer related resources starts getting loaded. for e.g. - ... and so on...

But in case of IE9 these resources do not load at all without any errors.

Posting the code for your reference -

file: "",
image: "",
width: 640,
height: 360

Thanks in anticipation.

1 Community Answers


JW Player Support Agent  
0 rated :

Use type: ‘hls’ and not ‘m3u8’

Is the Flash plugin up to date and activated in IE 9? What Flash version is reported at ?

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