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Stream disconnects after 1-6 minutes, show a black screen at safari and firefox browser

I use JWPlayer to play ramp stream. works fine at chrome browser , but not in safari and firefox browser,
It's works fine , but disconnects after 1-6 minutes, show a black screen with nothing error information.

1 Community Answers

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Andrew

JW Player Support Agent  
0 rated :

Hi,

If this is an issue with the native iOS/OSX browser, our player is not utilizing our in-house Flash plugin. When accessing this manifest directly within the browser, are you noticing similar behavior?

If this continues to be a problem, I also suggest sending a link to the stream over for further evaluation.

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