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File and Path names for Images


Hi,

I have a video file "complicated path name/vids/complcated file name.mp4" whitch loads fine.
The assosiated image "complicated path name/pics/complicated file name.jpg" does not.

Placing the image in the root for instace with a short name "simplename.jpg" workes fine.

So for some reason the path name vor video is fine, but not for images. Am i just missing someting?


5 Community Answers

Todd

JW Player Support Agent  
0 rated :

Both path names should work. Do your URLs have spaces in them? Is your web server accounting for those correctly? What do you get when you use the absolute path as opposed to the relative one?

Can you include both paths here?

postings438

User  
0 rated :

At the moment I am loading from the local disc. These are two of the paths.

Artists/044 Marta La Croft/Casting Scene/Trailer video/039 Zara Trailer.mp4

works fine

Artists/044 Marta La Croft/Casting Scene/Pictures/039 Zara 1.jpg

does not work

this works for the picture "vidpics/Zara1.jpg"

Todd

JW Player Support Agent  
0 rated :

My suggestion would be to remove the spaces from the URLs and test again.

postings438

User  
0 rated :

Yes I could have figured that my self. My problem is that this eventually has to pull data from a clients site, which has a file structure in place. If the video can handel the spaces, then surely the image should as well. I have to decide whether I am going to buy JWPlayer or someting else for the comerial site. If this is a problem that can not be resolved, i will have to look else where.

Todd

JW Player Support Agent  
0 rated :

I just did the following test on my S3 test site:

-Created a video named bunny test.mp4
-Configured JW Player with file: ‘bunny test.mp4’

The video is playing for me, but I see in the Chrome network inspector that bunny%20test.mp4 is being requested.

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