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Video links to website


I tried to upload a video to my webpage, and after it was finally uploaded I tried to play it
but instead of watching the video it took me to the JW player website, so, I cant see the video I
upload in my page.
did I do something wrong?
do I need a special feature?

I attached the script in the head and the player code in the body as rerquired
but didnt work.

thanks for the help
regards

6 Community Answers

Randy

JW Player Support Agent  
0 rated :

Hello,

Thank you for reaching out to the support team. That is a bit weird, can you provide a link to the page that is giving you the weird behavior?

Kindly,
Randy

produccionesmaster

User  
0 rated :

Hi, thanks for your quick reply.

this is the link where the video I upload should be seen
but intead, I takes me to the web page

http://www.produccionesmaster.com.mx/video-graficas.html

I hope you can help us with this
thank you very much

Lili

jherrieven

User  
0 rated :

You have a CSS clash which is causing the JW player logo to span 100% of the player area (this has a click event attached which takes you back to the JW site):

.portfolio_area_left img{
...
width:100%;
...
}

You should be able to overcome this by including the following CSS:

.jwplayer .jwcontrols .jwlogo{
width:auto;
}

James Herrieven

Randy

JW Player Support Agent  
0 rated :

Hello,

James is spot on. I tried your player embed in an environment with no CSS and it works fine.

Cheers,
Randy

produccionesmaster

User  
0 rated :

thank you very much, I just modified the CSS as you told me and it worked just fine.
I tested it and now I can see it perfectly well,
thanks for the help I really appreciate it,
you just save me with this problem
thanks again :D

Randy

JW Player Support Agent  
0 rated :

Thank you for using JW Player.

This question has received the maximum number of answers.