Google Analytics not working.

ad20h4y — Mar 25, 2015 11:25PM EDT

I have enabled google analytic,
But event analytic for jwplayer still not showing.
This a sample http://sininonton.com/shaolin-soccer/

Thank's for your support

5 Community Answers

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Randy

JW Player Support Agent

Mar 27, 2015 04:15PM EDT 0 rated :

Hello,

Thank you for reaching out to support. Sometimes it can take time for the data to propagate to the Google servers for capture. We typically suggest waiting for a day to review previous days analytics. Has the data still not showed up for you?

Cheers,
Randy

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jherrieven

User

Apr 01, 2015 11:48AM EDT 0 rated :

Also...

Google Analytics is a Premium+ feature - however you are using the Pro edition of the player.

James Herrieven

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Randy

JW Player Support Agent

Apr 01, 2015 01:06PM EDT 0 rated :

Hello,

Good catch James. That is correct.

Randy

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ad20h4y

User

Apr 04, 2015 10:44PM EDT 0 rated :

Hello Randy,

Thanks for your answer.
Until today, the data not showing in google analytis.

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Randy

JW Player Support Agent

Apr 06, 2015 01:09PM EDT 0 rated :

Hello,

You need to upgrade your account: http://www.jwplayer.com/pricing/

Kindly,
Randy

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