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Player adds black bars to thumbnails

Even though I create thumbnails exactly the size of the video, the player somehow shrinks the thumbnails and ads black bars to the left and right side of it.

So a 730x410 thumbnail becomes a 682x410 thumbnail.

Is there a way to prevent the player from shrinking my thumbnails?

4 Community Answers


0 rated :

One pixel out but it shouldn't matter. I think you need to set aspect ratio - without seeing your page I am guessing

width: 730,
height: 411,
aspectratio: '16:9',

Cooper Reid

JW Player Support Agent  
1 rated :

I recommend setting the aspect ratio or trying the ‘stretching’ parameter. you can learn more about those here:


0 rated :

Thanks for the answer Cooper.

Switched from "Stretch proportionally (black borders)" to "Stretch disproportionally" and that did the trick.

Cooper Reid

JW Player Support Agent  
0 rated :

Excellent -

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