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NaN in Jwplayer Slider before Streams starts


I went to this player http://mediapm.edgesuite.net/jw/support_player/v6/index.html and tried playing our stream URL http://sapeventsvod-vh.akamaihd.net/z/teched/berlin2014/vod/intbl201426_,200,600,1200,.mp4.csmil/manifest.f4m

Unfortunately, I see a NaN:NaN before the stream starts to play. This issue is not prevalent in older Jwplayer version. Please share how to fix it.

Screen snapshot is available here:
https://drive.google.com/file/d/0B9qAZc1b3dQnZzBHeWxtZVJaVXM/view

4 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Hi,

I believe that we are still in talks with Akamai regarding this issue. If this is a major problem, is it a possibility to use the older version of our player?

gainingam

User  
0 rated :

Thank you for your response.

The older Jwplayer doesn't show "Skip Next" button for VAST 2.0 Video Ads for F4M videos. We are constraint to use the latest Jwplayer version.

The issue is not major, but could you please share any ETA for the fix?

Andrew

JW Player Support Agent  
-1 rated :

Currently, there is no ETA on a fix, as we’re working on some additional high-priority things. I will voice your concerns to the team however.

gainingam

User  
0 rated :

Thank you Andrew.

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