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iOS adaptive HLS not working

Hello,

I have recently setup JWP and am using it for a live stream out of wowza media server.

I'm using HLS on iOS, however it doesn't drop the bit-rate when the bandwidth drops. There isn't much to debug on the iOS device, however I can see that it is displaying a high quality stream, but frequently drops out. In comparison, the same HLS stream in Firefox works fine.

{ file: "http://1xxx5:1935/live/ngrp:myStream_all/jwplayer.smil", },
{ file: "http://1xxx5:1935/live/ngrp:myStream_all/playlist.m3u8", },

Thanks

1 Community Answers

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Randy

JW Player Support Agent  
0 rated :

Hello,

Thank you for contacting support. Could you please provide your account log in information along with a link to support@jwplayer.com so we can further investigate this for you? You will need to have an active Premium or Enterprise account for this feature to work but we can check this for you.

Randy

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