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Time watched is 0

Hello, I am using JW Player for a live stream from wowza media server. Checking the JW Player built in analytics page, all the "Time watched" are 0. Is this a bug?

Thanks

3 Community Answers

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Randy

JW Player Support Agent  
0 rated :

Hello,

Thank you for contacting support. Thats odd that you do not see any analytics. How have you implemented the player. Do you happen to have a sample url?

Randy

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rob

User  
0 rated :

Here is my URL. However we do not stream all the time.
http://www.livingstreamsbangkok.com/watch-live/

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Randy

JW Player Support Agent  
0 rated :

Hello Rob,

Thank you for contacting the support team. Do you mind if I take a look at a basic source file you have mocked up along with your playlist embed for JW Player? This should include the jwplayer.setup() as well please.

Thank you,
Randy

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