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2 videos in a row, sound not working on second one

Go to video tab, then click play. After preroll is finished, second video will start and it does not have sound. When that video is played without preroll it has sound and works properly.

2 Community Answers

Cooper Reid

JW Player Support Agent  
-1 rated :

This is likely an encoding issue -

Please make sure you are using these settings in your encoding: Some browsers are more stringent than others about encoding requirements. I typically use Handbrake (free on Mac) to encode video files.

Here are a few screenshots of my encoding settings:

ffmpeg is also a great solution to properly encoding h264 mp4’s -



0 rated :

It can not be that, since it is working on different page. Same video.

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