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I never downloaded jwplayer. It just appeared one day and has been causing humongous problems . How do I get rid of it

2 Community Answers


0 rated :

where did it appear? on your website?


JW Player Support Agent  
-1 rated :

JW Player is a tool for web developers. Our software is installed on web servers to enable web sites to play videos. There is nothing to install on your computer or tablet. If you’re having trouble watching a video, that usually means the web site developer has done something wrong, so there’s nothing you can do on your end to fix it. If you want me to take a look, please send me the link to the video so I can investigate further.

You might also have a browser plugin or extension that is using our player to show pop-ads, so check for any of those that might have been installed in your browser.

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