I'm using this guide to add related videos to JW Platform embedded player. http://support.jwplayer.com/customer/portal/articles/1483102-related-videos-with-jw-platform
But I only see this response 'Access to resource not allowed' when pakyer tries to load related videos xml
like http://content.jwplatform.com/related6/ieiqpZag.xml
Can you provide a link to where you are seeing this error? Perhaps you’re getting a cross domain file error in the Javascript console? If so, check http://support.jwplayer.com/customer/portal/articles/1403679-crossdomain-file-loading for more details. You might need to add our servers to your CORS list.
It is not a cross domain issue I believe. Embedded player try to access xml and gets 403 error
try this link http://content.jwplatform.com/related6/e7SWLu8j.xml
I see that you have token signing enabled on your account, so you would need to generate a token for the Related XML as well:
http://content.jwplatform.com/related6/MEDIAID.xml?exp=1425589276&sig=d3aa58119cb83e5186b205e16f34a37b
Even if I use exp and sig parameters with same values as I use to request player JS file - like this
http://content.jwplatform.com/related6/ieiqpZag.xml?exp=1425761437&sig=e3a82f5f99688fe419f5f43a4b6e045c
I still get "Access to resource not allowed"
You would need to create exp and sig parameters specific to the related6/ folder. Here’s some sample PHP:
$path = ‘related6/’.$video.‘.xml’;
$expires = time() + (3*60*60);
$secret = ‘your_API_secret’;
$signature = md5($path.‘:’.$expires.‘:’.$secret);
$tokenizedUrl = ‘http://content.jwplatform.com/’.$path.‘?exp=’.$expires.‘&sig=’.$signature;
Please see http://support.jwplayer.com/customer/portal/articles/1433647-token-signing-with-jw-platform for more details.
