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autoplay audio problem


When I embed a JW platform video (iframe embed type) on a webpage with autoplay on in the player then the audio of the video can be heard twice at the same time (with a slight delay). This doesn't happen when I disable autostart in the player.
This is a link: (click on the HTML CARD thumbnail).
How can I make sure that the audio is heard only once when the video autostarts?


1 Community Answers

Cooper Reid

JW Player Support Agent  
1 rated :

Hi Jan -

You shouldn’t create your iframe until the card is clicked. I see that the iframe is sitting in your source code, which means it will autoplay as soon as the page is loaded.


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