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Google Analytics Plugin


When using Google Analytics plugin, after 30 seconds, GA shows a user watching a video that is actively playing as "inactive".

3 Community Answers

Andrew

JW Player Support Agent  
0 rated :

Do you have a link that shows this behavior?

ian

User  
0 rated :

No, but it's quite readily reproducible.

Andrew

JW Player Support Agent  
0 rated :

In that case, I’ll still need to see a link of where this is happening or explicit instructions. Is this happening with a certain file type, flash vs HTML5, on a particular browser, version, etc. Again, all of this information can be gathered with a link, which is why I’ll need to see this.

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