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Why JWPlayer is adding non existing variant time from master playlist?


We are generating multi-bitrate HLS video and playing it using JWP. Master M3U8 is generating fine and looks like below


Looks all fine when we stream both low and high variant at the same time. But if we generate only 720p and play same format of M3U8 file, JWPlayer sometime add the length of non existing 360p variant assuming the length to be same of 720p. For example if 720p video length is 21:15 min. It sometime shows 42:15 min. This does not happen every time but happens often.

1 Community Answers


JW Player Support Agent  
0 rated :

Do you have an example of where this is happening on a live page?

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